1. Data controller
Dos Con Todo, S.A. de C.V., commercially known as Parker & Lenox (hereinafter, "Parker & Lenox"), with address at Milán 14, Colonia Juárez, C.P. 06600, Mexico City, is responsible for the use, processing, and protection of your personal data.
2. Personal data we collect
For the purposes stated in this notice, we may collect:
- Identification and contact data: name, email, and phone (when applicable).
- Data of companions (name and email, if applicable) that you provide when purchasing tickets.
- Information about your purchases, reservations, and event attendance.
- Browsing data collected automatically via cookies and similar technologies (see section 6).
Your card or payment method data is processed directly by our payment provider (Stripe) and is not stored by Parker & Lenox.
3. Primary purposes (required for the service)
- Process, confirm, and deliver ticket purchases and reservations.
- Send tickets, confirmations, and communications related to your purchase or event.
- Manage access and seat assignment at the event.
- Provide customer support, clarifications, refunds, and billing.
- Comply with applicable legal obligations.
4. Secondary purposes (require your consent)
Additionally, unless you object, we will use your data to:
- Send promotions, newsletters, event invitations, and marketing communications.
- Conduct surveys, statistics, and market studies.
- Build profiles and segments for advertising purposes.
- Create audiences and advertising/remarketing campaigns on third-party platforms such as Meta Platforms (Facebook and Instagram) and Google, including hashed matching of your email for these platforms.
If you don't want your personal data used for these secondary purposes, you can express it by emailing hello@parkerandlenox.com. Your refusal will not be grounds to deny you the services you request.
5. Data transfers
Your personal data may be shared with:
- Providers offering services required for our operations: payment processing (Stripe), email delivery, and technology hosting.
- Advertising platforms (Meta Platforms, Inc. and Google) for marketing purposes, when you have consented to the secondary purposes.
Transfers necessary to fulfill the legal relationship with you do not require your consent, per article 37 of the LFPDPPP. Transfers for advertising purposes are only made with your consent.
6. Use of cookies, web beacons, and tracking technologies
Our website uses cookies, web beacons, and pixels (including the Meta pixel and Google tools) that collect data about your browsing — such as pages visited, interactions, and device type — for analytics and advertising purposes. You can disable cookies from your browser settings, keeping in mind this may affect your site experience.
7. ARCO rights and consent revocation
You have the right to Access your personal data, Rectify it when inaccurate, Cancel it when you consider it's no longer needed, or Oppose its processing, as well as to revoke your consent or limit the use or disclosure of your data.
To exercise any of these rights, send your request to hello@parkerandlenox.com, including: (i) your full name, (ii) a clear description of the request, and (iii) a contact method to reach you.
8. Changes to this Privacy Notice
We reserve the right to modify or update this Privacy Notice at any time. Any change will be published on this same page.
9. Consent
By providing your personal data and/or using our services and website, you acknowledge that you have read, understood, and accepted the terms of this Privacy Notice, and grant your consent for the processing of your data in accordance with the purposes described herein.
Last updated: June 23, 2026